The owner of a new cleaning business had a prospect say, "I like what you have to offer, but I don't know about being the first to jump on board. Why don't you get a few clients first and then come back and we'll talk.”
Since he has no customers yet, he has no testimonials or letters of recommendation. So he's wondering how to respond to a statement like that. An experienced cleaning business owner offered this response:
"I'm afraid I can't give you proof yet, but what I CAN do is give you my best. When you hired your current cleaning contractor you took a risk. If you're not happy with their ability to provide you with the service and value you're entitled to, then I simply ask that you take a small risk by hiring me."
Another offered this response:
"No, I don't have any clients yet, so if you take a small risk on me, then you'll have the honor of being my first client! And because I have a vested interest in making sure you're happy with the service, I guarantee I will do my best to ensure I meet your expectations."
How would you respond to this question? Click on the Comments link below to offer your advice.