A cleaning business owner asked for help with deciding on whether or not to hire a potential new employee. The potential employee had experience cleaning and the business owner felt she would do a good job. The concern however is that she expressed an interest in starting her own cleaning business and already had a few friends of the family who were already clients (this is a residential cleaning business).
Other cleaning business owners shared the following advice:
If you have second thoughts then go with your gut and do not hire the person. If that is one thing I have learned over the years when hiring people is to go with my gut feeling, it's always right. As I said TRUST is earned. I trust no one until they prove themselves over time. We have policies in place and I tell everyone that we HIRE SLOW AND FIRE FAST....
I wouldn't hire her. The chances of her tyring to do things "her" way are too high, which will over-ride your authority! Since she has had "customers", she's going to second-guess everything you do with YOUR business and try to tell you how to do it better... if you want the headache, go ahead and hire her, but I think you're just asking for more drama than you'll have time to deal with!
Also, you mentioned she's strong-willed (you said strong-headed), and this leads me to believe that she will be very resistant to criticism or correction because any time you try to talk to her about doing better, she'll come back at you with "I know what I'm doing, I did this before" or she'll say something like, "When I was doing this, I would xyz [fill in any response here]..." and you'll have a hard time getting her to conform to doing things they way you want them done...
Only you know your customers and only you can judge whether or not she has the capacity to blend into your organization... if she's the type who stands out, you'll just have to think: "The squeaky wheel get the grease". Is she going to be a Squeaky wheel?
What would YOU do? Hire her or go with your gut and not hire her because you have reservations? Click on the Comment link below to share your thoughts.