When most of us started our commercial cleaning business we started by cleaning small offices, maybe 2000 - 5000 square feet in size. Most of these offices don't need cleaning services very often, so we might go in once or twice a week, taking a couple hours to get the job done.
The good news is, this is a great way to get started in the business, plus this type of account can be highly profitable. Not to mention you don't have all your eggs in one basket so if you happen to lose an account it's not going to be devastating to your business, as it's fairly easy to replace an account like this.
However as your business grows and you start hiring employees, you soon discover that managing all these little accounts becomes somewhat challenging for a number of reasons:
- Employees may have to travel from one building to the next, which costs you more in travel time compensation and possibly gas expense
- Employees may have to transport equipment since some offices don't have a storage room and it may not make sense to store equipment for a once a week account.
- It becomes more difficult to schedule employees to make sure all the accounts are cleaned at their scheduled time.
- It becomes more difficult to follow up on employees and accounts since they're scattered all around.
- It starts to feel as if that $250 a month account is just more trouble than it's worth considering the small amount of income it's generating for your business.
Pretty soon you start to think about getting larger sized accounts that pay more. A nice 15,000 or 30,000 square foot office building that is cleaned 5 days a week is starting to sound really good. And you're right!
By getting into larger sized buildings, you will quickly generate more income for your business (several thousand dollars per month versus a few hundred). Plus, you'll find they are actually much easier to manage.
- Your employee turnover will likely decrease because people like to report to one location for their shift rather than traveling from building to building.
- It's much easier to supervise your employees if you have perhaps 3 to 6 employees working in one building. There is more camaraderie amongst you and the team working in the building.
- As you grow your business, you'll be able to hire a supervisor to help you manage these larger accounts, enabling you to continue growing the business.
- Your cash flow will improve (provided your clients pay on time).
- You'll be invited to bid on more larger sized buildings, which will help your company to grow faster.
- Your personal income with increase along with the growth of your business!
Are you ready to take on larger accounts? Is the thought of taking on a large account of this size scary to you or are you up for the challenge? Post your thoughts by clicking on the Comments link below.