Everyone wants more money, and many business owners and managers believe that money is the only motivation employees needs to be satisfied with their job. After all, haven't we all had cleaning technicians quit because they could make $ .10 cents an hour more at another job?
It's true that a good compensation plan will help attract good prospects, but raising their pay is not the only answer to keeping them happy. Here are a few suggestions to keeping cleaning technicians motivated and happy without raising their pay.
- Give them a career path.
Most people look at the cleaning business as a stepping stone to a "real" career. But there are many cleaning companies that have created a career path into supervisory and management positions, as well as administrative positions within the company. If employees know there is opportunity for growth within the company and that your policy is to promote from within, it gives them incentive to excel at their job and move forward into new opportunities.
- Reward exceptional performance with more responsiblity and/or a leadership position.
Encourage your high performing employees by offering to develop their leadership skills. Do this by giving them additional responsibility such as leading a meeting or handling a project by themselves. Then coach them through the process, explaining what they're doing right and what they can do better.
- Provide a positive working environment.
The younger generations rank positive working conditions high on their list of "must haves" when it comes to work. Give serious thought to the type of working environment you currently provide and brainstorm ways you can improve and make it more positive for your employees.
- Recognize your employees when they do a good job.
If you want to make a positive work environment (see #3), then you must recognize your employees for the good work that they do. It doesn't cost you anything to recognize your employees when they do a good job so it's a very inexpensive way to motivate and retain your employees.
- Make ongoing training a priority.
Most companies stop training after the initial training when employees are first hired. Considering the vast number of topics you can train your employees on (cleaning procedures, safety, customer service, leadership, team building, etc), there is simply no excuse for not providing ongoing training.